How Do I Make a Deposit to My Account?

In order to make a Deposit, you must first download Lucky Palm Casino's software. For complete step-by-step instructions on downloading and installing Lucky Palm Casino, please go to the Download Now section of this site or contact us through Live Help.

After installation of the Lucky Palm Casino software, you must open a Real Money Account. Upon opening your account you will receive your Real Money Account username and password. You are now ready to make a deposit into your Lucky Palm Casino account:

1. Start the Lucky Palm Casino program, and select the "Play for Real Money" option.
   
2. Enter your Real Money Account username and password in the "Login" screen.
   
3. Click on the "Cashier" icon, followed by the "Deposit" option.
   
4. Select your preferred Deposit method.

Generally, credit card or debit card deposits by members in Canada, UK or EU countries that use the Euro will be converted into and charged to the member's card in US dollars. The conversion rate applied will be the daily rate used by our bank. Once the deposit has been approved, the member will be told his transaction ID and the amount deposited in US dollars. In other circumstances, the deposit will be charged to the member in US dollars at the rate used by the member's issuing bank.

Lucky Palm Casino uses the latest encryption and protection technologies, to ensure that your financial information is completely secure. There is nothing to worry about - submitting your Credit Card details on our secure form is safer than using your Credit Card at your local gas station or ordering a pizza.

For further information concerning Lucky Palm Casino's various Deposit methods, click on the "Back" button below and select one of our many easy, safe and secure Deposit methods.


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What Deposit Methods Can I Use?

Below is a list of each deposit method that is offered by Lucky Palm Casino. For complete instructions on how to make a deposit using any of the methods from the list, please click here.

Payment Methods

1. Visa/MasterCard $50 - $2,500 per transaction
   
2. Credit Card Deposit by Telephone or Live Chat $50 - $5,000 per transaction
   
3. Cash Transfer (CONTACT US for this option) $50 - $1,500 per transaction

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How Much Can I Deposit to My Casino Account?

Below, please see a list of payment methods accepted by Lucky Palm Casino and their respective Deposit Limits:

1. Visa/MasterCard $50 - $2,500 per transaction
   
2. Credit Card Deposit by Telephone or Live Chat $50 - $5,000 per transaction
   
3. Cash Transfer (CONTACT US for this option) $50 - $1,500 per transaction

NOTE: Please note that the limits referred to above are for our new members only. Lucky Palm Casino may vary the deposit limits for individual members following a review of an individual player's playing status and account history. In order to request an increase to your current deposit limit and to receive further information please contact our Support Team.

If you wish to increase your Deposit limits, please contact us!

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How Long Does It Take to Process My Casino Deposit?

In most cases your Deposit to Lucky Palm Casino will be processed immediately. Deposits made by cash transfer can take up to 20 minutes for verification. In certain unusual cases your Deposit could take up to 24 hours to process.

If for any reason your Deposit is not approved, you will be notified by Email within a few minutes.

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Is it Safe to Use My Credit Card Online?

We strongly recommend using Lucky Palm Casino's secure Online Credit Card system. It is fast, user friendly, and completely secure. We use SSL (Secure Socket Layer) technology for securing our transaction server and MD5 encryption technology for data transfer. It is safer than using your Credit Card at your local gas station or when ordering a pizza over the telephone.

However, if you prefer, at Lucky Palm Casino we do offer the option of calling in with your details or contacting us via live chat.

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What Will Appear on My Credit Card Statement?

Most Visa/MasterCard charges will appear on your credit card statement as “LUCKYPALMCASINO.COM” and all transactions are in USD. The descriptor for your credit card purchases is subject to change from time to time, and we recommend contacting us for verification if your transactions are appearing with a descriptor you do not recognize.

For security reasons, we require all players to fill out a Credit Card Agreement Form and provide a copy of a Government issued ID. Please print and fax/scan back to us as soon as possible to:

Fax US/CA: 1-866-267-3737
Email: accounts@luckypalmcasino.com

Credit Card Cancellations:
If your card shows a double charge, or was charged by mistake or without your authorization, we will consider your case and if found valid, we will refund your purchase. In the case where you acknowledge the charge but want to cancel the transaction and request a refund, please be sure to send us an e-mail.

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Does Lucky Palm Casino Require Documentation for Deposits?

Lucky Palm Casino does require all players to fill out a Credit Card Agreement Form and provide a copy of a Government issued ID. Please print and fax/scan back to us as soon as possible to:

Fax US/CA: 1-866-267-3737
Email: accounts@luckypalmcasino.com

CLICK HERE FOR CREDIT CARD AGREEMENT FORM

Lucky Palm Casino may allow several deposits before requesting these documents, however to avoid any problems or delays with your deposits, please get this document filled out and faxed or emailed back to us as soon as possible.

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